New v1.0 hardware shipping to EU beta cohort this summer. Secure your spot
Resources

Documentation, downloads, and support.

Everything you need to install, integrate, troubleshoot, or extend Cerloq One.

Cerloq One ships to the EU beta cohort this summer. Below: what's already public (linked through), what arrives with v1.0 (marked v1.0), and how to get early access if you need it sooner.

Documentation

Get started + go deep.

Getting started

Quick-start guide

Plug in your device, scan the QR, connect to Wi-Fi, teach or pick your AC presets, set quiet hours + vacancy strategy. 5 minutes per unit.

Ships with v1.0
Integration · roadmap

Calendar sync for turnover intelligence

Cleaning verification and early/late-checkout insight via your iCal feeds. The AC automation itself needs no calendar — it runs on occupancy alone.

Roadmap
Integration · roadmap

Hostaway + Guesty + Smoobu

Multi-platform iCal merging for the roadmap turnover features: reconciling schedules across PMS systems without duplicates.

Roadmap
Reference

Supported AC brands

Built-in preset library — 200+ models across 39 brands including Daikin, Mitsubishi, LG, Samsung, Panasonic, Gree, Midea, Toshiba, Hitachi and Fujitsu. Models outside the catalogue work via the capture-and-replay learning path.

Live in: How it works
Reference

Sensor specifications

Detection ranges, accuracy specs, and the on-device sensor lineup for the mmWave, climate, and IR subsystems.

Live on: Product page
Troubleshooting

Common installation issues

Wi-Fi range, AC remote line-of-sight, mmWave placement, USB power requirements. Solutions for each.

Ships with v1.0
For developers

API + integration reference.

REST API

Cerloq API reference

Authentication, devices, telemetry, savings intervals, alerts. Full OpenAPI 3.0 spec. JWT-based auth. Multi-property dashboard available on Property Manager tier.

Ships with v1.0
MQTT

Device-side MQTT topics

Topic hierarchy, payload schemas, QoS levels, retained-flag semantics. For PMs running custom dashboards or rule engines on top of Cerloq.

Ships with v1.0
Webhooks

Event webhooks

Subscribe to alert events (antitheft, plus roadmap smoke-relay and mold-risk) via HTTPS webhooks for Slack / PagerDuty / custom dashboards.

Ships with v1.0
Architecture

Open architecture overview

Standard MQTT + Postgres + REST. EU-hosted. No vendor lock-in. Migrate away anytime if needed.

Live in: How it works

Building on top of Cerloq pre-launch? Email sales@cerloq.com for early developer access to staging endpoints + draft schemas.

Downloads

Apps + firmware.

iOS app

Cerloq for iPhone

Setup, monitoring, alerts. Requires iOS 16+. Free download.

Ships with v1.0
Android app

Cerloq for Android

Setup, monitoring, alerts. Requires Android 11+. Free download.

Ships with v1.0
Firmware

Firmware release notes

Versioned changelog covering AC preset library expansions, reconnect tuning, and feature roll-out. Auto-installs via OTA once the device is live.

Ships with v1.0
Web dashboard

Web app at app.cerloq.com

Browser-based dashboard for property managers. Real-time device status, ROI charts, multi-property view.

Ships with v1.0

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Blog + insights — roadmap

Field notes we're publishing this year.

The launch newsletter starts this summer. These are the topics queued up — drawn from real measurements across our beta-cohort properties.

Upcoming · ROI

Why Greek hosts save more than Dutch hosts

Climate, energy prices, and occupancy patterns drive ROI. Athens hosts see €400+ annual savings; Amsterdam closer to €120.

Newsletter topic
Upcoming · Hardware

What hotel keycard systems actually do to your AC

Compressor cycling damages units 2× faster. Real numbers from a sample of 50 hospitality properties tracked over 18 months.

Newsletter topic
Upcoming · Engineering

Why the AC automation needs no calendar

Occupancy alone drives the savings — and what a calendar will add later for turnover intelligence (cleaning verification, early/late checkout).

Newsletter topic
Upcoming · Privacy

Why we don't use a camera

The privacy and reliability case for 24 GHz mmWave radar in occupancy detection — and how it sees through clothing without imaging.

Newsletter topic
Upcoming · Operations

Cleaning crew mode: an app tap, not a guess

Why we ask the cleaner to log "I'm in" rather than inferring it from motion — and how that one tap makes antitheft trustworthy.

Newsletter topic
Upcoming · Engineering

Smoke alarm detection without a microphone

A tuned hardware resonator recognises the standardized T3 alarm cadence — physically incapable of capturing speech. Roadmap: it relays your existing smoke alarm when it goes off.

Newsletter topic

Subscribe below to be first when these go live.

Support

Need help? We're here.

Email support

Pre-launch: response within 1 business day. From v1.0: 24 h on Pro tier, 8 h on Manager tier.

support@cerloq.com

Status page

Live page launches with v1.0. See current dev / staging state in the table below.

See live state below ↓

Community forum

User forum for setup tips, feature requests, integrations. Until launch, use the newsletter (below) or email hello@cerloq.com with anything.

community.cerloq.com · ships with v1.0

Sales + partnerships

Volume orders (10+ units), PMS integrations, channel partnerships.

sales@cerloq.com